GIVING AND RECEIVING FEEDBACK

A FRAHAN LEGAL ACADEMY COURSE

The benefits and the psychology of feedback, and how to give and receive feedback in a constructive, effective way.

In this training, you will learn practical techniques and strategies for providing constructive feedback to your colleagues, as well as effective ways to receive feedback to further develop your skills.

You will receive insights and explore tools to improve your communication skills, enhance team collaboration, and foster a positive workplace culture. This training is a must-attend event for anyone looking to enhance their leadership abilities.

Available in English, French and Dutch. The course can be customised to your specific needs and organisational culture.

WHO SHOULD ATTEND?

Everyone! From junior associates to senior partners, from paralegals to general counsel, the ability and willingness to give and receive feedback is a critical skill. If everyone in the organization follows the training, the culture of your firm or law department may become a genuine feedback culture. This changes everything!

WHAT PARTICIPANTS WILL LEARN:

GIVING FEEDBACK

  • The five levels of feedback

  • Balancing positive, negative, and constructive feedback

  • The timing of feedback

  • How to give feedback without being judgmental

  • Ten keys to make feedback highly valuable

  • Exploring your own biases and projections

  • How to react when the situation becomes emotional

RECEIVING FEEDBACK

  • Why and how to be open to feedback

  • How to ask for feedback when you don’t get it

  • How to prepare for a feedback conversation

  • How to deal with your emotions

  • How to make the best use of feedback

  • Using feedback to build up self-confidence

  • When should you push back, argue, or ignore feedback

DEVELOPING A FEEDBACK CULTURE IN YOUR ORGANISATION

  • Exploring the concept of organisational culture

  • Typology of organisations in relation to feedback

  • The ten principles of an effective feedback culture

  • How to transform your culture to put feedback at the core

FOR MORE INFORMATION ABOUT THIS COURSE: